Privacy Policy

We're gonna be straight up about what we do with your info:

• Training & Programming: Designing workouts that match your goals, tracking your progress, modifying plans when needed.
• Communication: Sending you session reminders, schedule changes, important gym updates - the stuff you actually need to know.
• Safety: Keeping track of medical conditions and injuries so we don't accidentally program something that could hurt you.
• Billing: Processing payments, sending receipts, managing your membership.
• Improvement: Analyzing what's working and what isn't so we can keep leveling up our services.
• Legal Stuff: Complying with Canadian laws and regulations (PIPEDA and all that).

We'll occasionally send you updates about new programs or special offers, but we're not gonna flood your inbox. You can opt out anytime if it's too much.

We take security seriously. Here's what we're doing behind the scenes:

• Encryption: All data transmitted to and from our systems is encrypted - basically means it's scrambled so nobody can read it if they intercept it.
• Secure Storage: Your information is stored on secure servers with restricted access. Only authorized staff can view your data.
• Payment Security: We use PCI-compliant payment processors - your credit card info never sits on our servers.
• Limited Access: Only trainers and admin staff who need your info to do their job can access it.
• Regular Updates: We keep our systems updated and patched against known vulnerabilities.

No system is 100% foolproof, but we're doing everything reasonable to keep your stuff locked down tight.

We're not in the business of selling your data. Period. But there are a few situations where we might share info:

• Service Providers: Payment processors, email platforms, scheduling software - the tools we need to run the gym smoothly. They're bound by their own privacy policies and can't use your data for other purposes.
• Legal Requirements: If we're legally required to hand over information (court order, law enforcement with proper warrant, etc.), we gotta comply.
• Emergency Situations: If there's a medical emergency, we'll share your emergency contact info and relevant health details with first responders.
• Business Transfers: If we ever sell the gym or merge with another facility, your info would transfer to the new owners (but you'd be notified).

That's it. We're not selling your email to supplement companies or sharing your workout data with random third parties.

Our website uses cookies - not the protein kind, unfortunately. Here's the deal:

• Essential Cookies: These keep the site working properly - remembering you're logged in, keeping items in your cart, that sorta thing.
• Analytics: We use basic analytics to see how people use our site - what pages they visit, how long they stay, etc. Helps us improve the user experience.
• No Creepy Tracking: We're not following you around the internet or building detailed profiles of your browsing habits.

You can disable cookies in your browser settings if you want, but some features might not work as smoothly.

Under Canadian privacy law (PIPEDA), you've got some rights when it comes to your personal info:

• Access: You can request a copy of all the data we have on you. Just shoot us an email and we'll get it to you.
• Correction: If something's wrong or outdated, let us know and we'll fix it.
• Deletion: Want us to delete your data? We can do that (though we might need to keep some stuff for legal/financial reasons).
• Opt-Out: Don't wanna receive marketing emails? Click unsubscribe or let us know.
• Withdraw Consent: You can change your mind about how we use your info (though this might affect the services we can provide).
• File a Complaint: If you think we're mishandling your data, you can complain to the Privacy Commissioner of Canada.

To exercise any of these rights, just reach out to us at info@orinthialegends.info or call (604) 555-7829.

We don't keep your data forever - that'd be weird and unnecessary. Here's our approach:

• Active Members: We keep your data for as long as you're training with us, plus a reasonable period after in case you decide to come back.
• Financial Records: Gotta keep these for 7 years - it's a Canadian tax law thing.
• Medical/Injury Info: We keep this for a while after you leave in case of any legal issues related to training injuries.
• Marketing Lists: If you unsubscribe, you're off the list immediately.

Once we don't need your data anymore, we securely delete or anonymize it so it can't be traced back to you.

We train athletes of all ages, but when it comes to kids under 18, we need parental consent.

Parents or guardians must provide consent and all the necessary information for minors. They also have the right to access, review, and request deletion of their child's data.

We take extra care with youth athletes' information and only share it with parents/guardians and the assigned trainer.

We might update this policy from time to time as our business evolves or laws change. When we do:

• We'll update the "Last Updated" date at the top of this page
• For major changes, we'll send you an email or post a notice in the gym
• The updated policy takes effect as soon as it's posted

We recommend checking back occasionally to stay in the loop, but honestly, we'll let you know if anything important changes.

Look, if you've got questions about this policy or how we handle your data, just reach out. We're not gonna hide behind legal jargon or make it difficult.

We'll get back to you within a couple business days. Our door's always open if you wanna chat about this stuff in person too.